Your Family's Safety is Our Priority

Safety & Supervision

At The JunXion, we're not just business owners — we're parents too. Safety isn't just a policy for us, it's personal.

The JunXion

Supervision Requirements

Parties & Experiences

Guests under 16 should be supervised by a parent. Age requirements vary by activity — see your specific details in Bookeo.

Camps

Different age requirements apply — details are provided when you book. Most camps serve ages 5-13, grouped by age. See Bookeo for specifics.

Waivers

All guests need a signed waiver. Under 18 needs a guardian signature. Complete online when booking or on arrival. Valid for one year.

Parties & Camps

Fully supervised by our trained staff. Parents can stay or drop off based on their comfort level.

Important: All guests must have a completed waiver on file. Please review and sign our liability waiver before your visit — it covers all safety guidelines, rules, and experience-specific requirements. See our full Policies page for details. Parents/guardians are responsible for their children's behavior and safety at all times.

General Safety Measures

Security Cameras

Facility monitored 24/7 for safety and security

First Aid

Staff trained in first aid, first aid kits on-site

Cleanliness

Regular cleaning and sanitization throughout the day

Trained Staff

All staff undergo background checks and safety training

Zero Tolerance

No bullying, harassment, or unsafe behavior tolerated

VR Safety Guidelines

Physical Activity & Motion

VR experiences require moderate physical movement — standing, reaching, and turning. Not recommended for guests with motion sickness sensitivity. If you feel dizzy or uncomfortable, remove the headset immediately and let our staff know.

Health Considerations

Guests with heart conditions, recent injuries, epilepsy, or other medical concerns should consult a doctor before participating in VR experiences. Please disclose ALL medical concerns when booking so our staff can advise.

Headset Hygiene

All VR headsets are thoroughly sanitized between uses. We use medical-grade cleaning solutions on all surfaces that contact skin. Guests who wear glasses can comfortably use the headsets — no need to remove them.

Age & Supervision Requirements

VR minimum age is 8 years old (headsets fit best for 4'6" and taller). Guests under 16 must be supervised by a parent during all VR experiences. Guests under 18 require a guardian-signed waiver.

VR Safety Notice: VR experiences involve moderate physical activity. Not recommended for guests with motion sickness sensitivity, heart conditions, or recent injuries. All headsets sanitized between uses. Guests under 16 must be supervised by a parent. Under 18 requires guardian waiver signature. Please disclose all health concerns when booking.

Waivers & Medical Disclosure

Waiver Requirements

All guests must have a signed waiver on file. Guests under 18 require a guardian-signed waiver — this is collected during the booking process. Waivers are valid for one year from the date of signing. Complete your waiver online when booking or on your first visit.

Medical & Allergy Disclosure

Medical and allergy disclosure is mandatory at booking. During the Bookeo booking process, you'll be asked about allergies, dietary restrictions, and medical concerns. This information is used solely to ensure guest safety and provide appropriate accommodations.

Important: Medical and allergy information is collected to ensure guest safety — never for marketing purposes. Please be thorough when disclosing health concerns so our team can provide the safest possible experience for everyone.

Teachers & Group Leaders

Our trained staff provides full supervision for school field trips and group visits. Focus on the fun while we handle the safety!

School Field Trips

Questions about safety or supervision?

Contact Us
Recognition & Safety

Industry Leading Awards & Certifications

Safety Certified

All staff certified in first aid, CPR, and child safety protocols. Venue fully insured with regular safety inspections.

Industry Standard

Highly Rated

Loved by parents across West Toronto with excellent reviews for birthday parties, camps, and group events.

Parent Approved

Family Trusted

A go-to destination for families across Toronto seeking memorable celebrations and engaging activities.

Since 2024
Ontario Camp Association Member
VR Safety Certified
Food Safe Certified
Suite 200 (Stairs Only)